Refund policy

At Nutravx, customer satisfaction is important to us.

Return Eligibility

Products may be returned within 30 days of delivery if:

  • Item is unused
  • Item remains in original packaging
  • Item is in resalable condition
  • Proof of purchase is provided

Non-Returnable Items

For health, safety, and hygiene reasons, we cannot accept returns of:

  • Opened products
  • Used products
  • Consumable items that have been opened
  • Gift cards
  • Clearance or final-sale items

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.

Please provide:

  • Order number
  • Photos of the item
  • Description of the issue

Refund Process

After inspection and approval, refunds will be issued to the original payment method.

Refund processing may take 5–10 business days depending on your payment provider.

Return Shipping

Unless the item is defective or incorrect, customers are responsible for return shipping costs.

Exchanges

Exchanges are subject to product availability.

Contact

nutravx@gmail.com